Yumei Mise

Shipping & Returns

ORDER PROCESSING

All orders placed before 10:00 PM between Mondays to Saturdays, Manila time, will be PROCESSED (retrieved from warehouse or supplier, and prepared for turn-over to our couriers) on the same day. Items ordered after these cut-off times will be processed the next working day. Processing and delivery of all items received on Sundays and non-working holidays will be attended to the next working day.

1. Product availability Products sold by Yumeimise.com merchants are ideally available for delivery and consolidation within 24-48 hours after the order has been processed and approved. If your order is not available from the merchant within 48 hours or is out-of-stock, myAyala.com will notify you by email if and when the item will be available or is out-of-stock as the case may be. The customer has the option to have items already available shipped with the unavailable items to follow in a separate shipment, or to have the entire order held until the missing ordered item is available and have all items shipped one-time.

2. If your order is approved we will send your package immediately, you will be notified by email at the email address you provided when you registered as a member or when you purchased at yumeimise.com

3. If you wish to inquire about the status of your order, please contact myAyala.com by email at sales@yahoo.com or yumeimise@yahoo.com

SHIPPING

Yumeimise.com ships ordered goods through any of their authorized couriers Aboitiz One, LBC, and USPS for orders paid via credit card. These authorized couriers reserve the right to refuse to ship items that are restricted from carriage by air transport regulations or the regulations of its air carrier partners. The terms specified under the Conditions of Contract of these couriers apply on packages shipped through them, respectively. Orders are normally dispatched on the next business day following the day they were processed. For orders to be delivered to a Philippine destination, please allow up 24-48 hours from process date for delivery. For international orders, standard delivery schedules of USPS apply which is 3-5 (Asia Countries) 5-7days (US Countries) 7-10days (Europe Countries) Yumeimise.com does not assume responsibility for and shall not be liable for any damages, whether direct, incidental, special or consequential, arising from the handling and delivery of ordered goods by its authorized courier.

CANCELLATION

If you wish to cancel your order. Please inform us within 24-72hours from the time you purchased the products. Please be reminded that when we already shipped the product, the product is consider as SOLD. You should also be aware the rules and regulations of customs in your country.